Refund policy

Refund & Return Policy

No Returns or Refunds: Due to the nature of our products, we do not accept returns, refunds, or exchanges once an order has been placed and delivered. This policy ensures product safety, hygiene, and quality control.

Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at contact@hairmosabeauty.co.za with your order number and photos of the product. We will review the case and advise on next steps.